At Megabiz Technologies Pvt. Ltd., we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sellnexia.com or use our SaaS platform at app.sellnexia.com.
Contents
1. Information We Collect
We collect information you provide directly to us when you fill out forms on our website, request a demo, contact us via email or WhatsApp, or sign up for our platform.
This includes your name, email address, phone number, company name, and any other information you choose to provide.
When you use our platform, we automatically collect certain technical information including your IP address, browser type, operating system, and pages visited.
We also collect WhatsApp Business data through our integration with Twilio, including message content and lead information captured by the AI, solely for the purpose of providing our lead automation service.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process your requests and transactions, and communicate with you about your account.
We use lead and conversation data to power the AI automation features of our platform, generate analytics for your dashboard, and sync data to your connected Google Sheets.
We may use your contact information to send you product updates and marketing communications. You can opt out of these at any time.
3. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information or your customers lead data to third parties for their own marketing purposes.
We share data with trusted service providers including Twilio for WhatsApp messaging, OpenAI for AI processing, AWS for cloud infrastructure, and Google for Sheets integration.
We may disclose your information if required to do so by law or court order.
4. Data Security
We implement industry-standard security measures including AES-256 encryption for data at rest and TLS encryption for data in transit.
Our platform is hosted on Amazon Web Services with enterprise-grade security controls and access controls limiting who can access your data.
Each business on our platform has completely isolated data. Business owners can only access their own data.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services.
If you cancel your subscription, we retain your data for 30 days during which you can export your leads. After 30 days, your data is permanently deleted.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time by contacting us at hello@sellnexia.com.
You have the right to export your lead data and other information from the platform at any time while your account is active.
You have the right to opt out of marketing communications by clicking the unsubscribe link in any email we send.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.
We will notify you of material changes by posting the new Privacy Policy on this page and updating the Last Updated date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@sellnexia.com.
Megabiz Technologies Pvt. Ltd., Mumbai, Maharashtra, India. CIN: U15122KA2026PTC215834.
Questions about this policy?
hello@sellnexia.in